Terms and conditions for Cyprus villas

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Terms & Conditions
00357-24-665408

 

We offer you a simple booking service through the internet, you may not know about us yet, but we try to improve with every bit of feedback we get from you. We try to fix any problems there may be, arrange your transfers, cruises, adventure treks, car hire, wedding etc. for you to have minimum fuss and maximum 'holiday time'.

We give service, not automation.

We act upon your feedback and are happy to publish it 'warts and all'  eeek!  We are not a member of ABTA AOL PQR or RIP. We deal with several travel agencies. We are a paid up member of Netcheck. We do believe in and strive for an ethical world !

GENERAL TERMS AND CONDITIONS

 

 

Have a great holiday in Cyprus. We will do our best to make sure that you do. Please approach us at the first sign of trouble, not just send us a note when you get home. If you have a camera, use it. If you don't, call us, we do.

We work through various agencies but mostly deal directly with villa owners, so we have no direct 'control' over any villas, but we did pioneer for decent treatment and do build long relationships and will liaise in case of any problems. We will fight in your corner as long as you are right. If you are not, we will explain why.

We do not have glossy printed brochures, and will not, it is all on the internet, that way it costs us all less. Especially the trees.

Check in time is usually around 12 noon.
Check out time is usually around 10 am. We will let you know exactly in your confirmation.
When making a reservation, if you arrive in the early hours of the morning  (i.e. before 12 noon), you should add a night to your rental period. Equally, your departure flight may leave late in the day or early the next morning. In which case, if you need use of the property until then (i.e. after 10am), you should add another night to your rental period. Extra nights prices are published next to the weekly ones. Flexibility depends on owners, tell us your plans and we will try to help out..

PAYMENT
This is the small print.

Get an Authorization form here.

 

 

 

 

Upon receipt of your completed and signed fax authorization forms we will reserve your property for the requested dates and send you a voucher by e-mail. We will  hold those dates for you as long as they are still available, pending payment for a period of 48 hours maximum. There is no guarantee that you will get the villa until you have the confirmation voucher.
For villas and apartments. We need  2 (3 if there is a security bond on the villa) credit card authorization forms filled in by you and returned to 00357 24 627489
These must normally have (exceptions do occur)
a) A  deposit on one slip .
b) The balance amount for the villa + 20% on the other .
 This is not our doing and does not go to us - normally we will not use this slip)*
PLEASE NOTE - YOU PAY CASH ON ARRIVAL-WE DO NOT DEBIT YOUR CARD WITH THIS AMOUNT UNLESS YOU DO NOT SHOW UP OR LEAVE WITHOUT PAYING.

For example...... If the villa is 500 Euros

a) will be for  100 Euros
b) will be for 400 Euros +
20% = 480 Euros (Good lads and lasses, we know you are reading this as many of you send in a booking slip before finding out the actual percentage....(:o)) PLEASE ASK US FIRST as it is different for each villa
)

We will test the credit card number using the deposit payment, but will not cash the balance, unless you do not show up.
*You will then
pay the villa manager the balance of your account on arrival and your authorization will be voided
*If you do not show up, or default, the money will be deducted from your account in full + the 20%, so let us know please if you are cancelling..

If you have to cancel for any reason, let us know
as soon as possible. Your money will be returned, only if we sell your slot again. By letting us know ASAP we stand a better chance of doing this. Please note there is a 20% administration charge on all refunds.
We do not overbook. It is advisable to take out holiday insurance if booking any holiday, just in case you can't make it. Please Ask your bank or insurance broker for details.

Please note that some of the villas or apartments on this site are available on a timeshare basis. Usually as a one off with the option for the next year and you may be asked to sign an agreement with your booking form. This is to satisfy local legislation and will make no difference to your life.

INSURANCE

We do not offer travel or holiday insurance but we strongly recommend that you take this out either independently. It is advisable to take out holiday insurance if booking any holiday, just in case you can't make it. Please Ask your bank or insurance broker for details.

EXTRAS

If you require additional equipment in your flat or villa, e.g. extra beds, baby cot etc, please let us know in advance of arrival or we cannot guarantee availability.

CRUISES

Cruise from Cyprus-through Cyprus Villas

Cruises must be paid for on booking, (unless otherwise arranged) via credit card fax. The 5% surcharge does not apply to cruise bookings as the transaction is processed by the cruise lines concerned.

TRANSFERS

We can arrange transfers to and from your accommodation if required and also for cruises to Egypt and Israel. This costs extra. Please request transfers upon confirmation of your booking.

CAR HIRE

Car and bike rental to be paid on arrival by credit card or cash. (Although a credit card will need to be presented) If you wish to book a car, please do so early to avoid disappointment (especially in high season i.e. July-August-September-October)
See http://www.cyprus-car-hire.com for prices.

PRIVACY

We do not sell or make available any information we have about you on file. Any fax documents are shredded after a period of filing time. We also do not send out mailing lists unless you specifically request it. We do not sell, share or otherwise give your data out. Period.

Holiday excursions and activities may be booked with us through Cyprus Adventure, Diving, riding, tours, all manner of adventures in Cyprus.

Cruises from Cyprus to Egypt, Israel, Lebanon, Syria, Rhodes and the Greek Islands

 Cruise on a 2, 3 or 4+ day cruise to other Eastern Med places including Israel and The Greek Islands. Greek Islands cruises and ferry from Europe with your car, campervan.

E-mail us 

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Contact Details
Phone: 00357 24 665408
Fax: 00357 24 627489
E-mail: info@cyprus-villas.com
Post: PO Box 40218
Larnaca, Cyprus

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